Instrument your Product

6 articles

Trigger Engagements Based on Feature Usage

This article explains how to use the Product Mappings in the Engagements section. Gainsight PX recommends you to first refer the Instrument Your Product Using Product Mapper article. Overview. Gainsi…

Updated 1 week ago by Prashant Mathapathi

Instrument Your Product Using Product Mapper

This article explains how to use the Product Mapper modeling & instrumentation tool. Overview. The Product Mapper feature allows you to model your product using a simple and powerful hierarchical tre…

Updated 8 minutes ago by Prashant Mathapathi

Basic Instrumentation

Use the Product Mapper. Instrumenting your product can easily be done by using the product mapper. Create Modules and Feature Hierarchy. Initially you can start by creating the main modules of your p…

Updated 4 months ago by Michael Alon

Advanced Instrumentation

Use Custom CSS Selector. Specifying a customized selector can be done by checking the custom option when creating a feature event rule and setting the selector manually. You can also use a Custom Sel…

Updated 4 months ago by Michael Alon

Product Mapper® Overview

Product Mapper® is an easy to use way of describing your product features with a simple point, click and describe. Each mapped feature can be viewed hierarchically within your Product Feature Tree®.

Updated 5 months ago by Angelo Matheou

Product Mapper FAQs

How to ensure element selectors configured in Gainsight are resilient against UI changes?. Example use case for the question: Main menu - the tool identifies selector as nth-child(2) = this will caus…

Updated 4 days ago by Kiran Devathi