For Developers

12 articles

Gainsight PX User Feedback API

Overview. Gainsight PX User feedback API allows you to track your users feedback either from Send your feedback icon or Knowledge Center Bot. Once user submits the feedback, PX automatically receives…

Updated 3 months ago by Kiran Devathi

Track your Users and Accounts

If you have already completed the initial setup steps outlined in our guides here , then your web application is now sending real time events (i.e. page view, sessions, clicks) to Aptrinsic along w...

Updated 4 months ago by Angelo Matheou

Gainsight PX Data Loader

Utility script to update Gainsight PX user, account and custom event data using the Gainsight PX REST API. Requires active Gainsight PX subscription and Gainsight PX API key (see below for details).…

Updated 1 month ago by Angelo Matheou

Use Custom Event API

Custom Events. Gainsight PX Web SDK supports the ability to send custom events. You include a name for the custom event as well as properties/values for that event. The types supported are: string. n…

Updated 6 days ago by Michael Alon

Security Tracking Filters

Overview. Gainsight PX supports custom tracking filters to allow you to exclude or mask some of the tracked data on specific urls, url patterns and query parameters (this applied also to Form Submitt…

Updated 5 months ago by Angelo Matheou

Using The Page View API

Aptrinsic tracks page views automatically including when installed in SPA applications. Page View API allows for programmatically tracking virtual web pages for dynamic content or in applications tha…

Updated 1 year ago by Michael Alon

Seed (Load) Gainsight PX with Users/Accounts

Overview. There may be cases where you'd like to load up your Gainsight PX subscription with an initial set of users and accounts. For instance, If you plan to send out email to users that may not ha…

Updated 5 months ago by Angelo Matheou

Use Global Context API

Global Context. Gainsight PX Web SDK supports the ability to set a "Global Context" for all user events captured by the Gainsight PX tracking tag. Setting the "context" will automatically attach/assi…

Updated 5 months ago by Michael Alon

Troubleshoot FAQ

List of frequently asked questions (FAQ) such as: - How do I check if the Aptrinsic Tag has been installed? - Why isn't my feature firing?

Updated 5 months ago by Angelo Matheou

User and Account Model

Below is a list of all default attributes available at the User and Account levels. This same list is available to you when navigating to the Account Settings->Attributes page. Use the Attribute Na...

Updated 5 months ago by Angelo Matheou

Work with the Gainsight PX REST API

Welcome to the Aptrinsic API reference guide! The Aptrinsic API provides you with a programmatic way to access the users, accounts and events that have been captured on your Aptrinsic subscription...

Updated 3 months ago by Angelo Matheou

Work with the Gainsight PX Web SDK

Welcome to the Aptrinsic Web SDK reference guide! The Aptrinsic Javascript API is capable of performing all of the below functionality...

Updated 5 months ago by Angelo Matheou